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Day: July 6, 2022

Ingram’s Lightning Source moves away from phone support

September 13, 2022July 6, 2022 by Jane Friedman

IngramSpark eliminated phone-based customer service during the heart of the pandemic, to the consternation of many.

Categories Tools and Services Tags Hot Shots

Amazon’s ebook return policy garners wider media attention

September 13, 2022July 6, 2022 by Jane Friedman

Self-publishing authors, among others, have long complained that Amazon’s ebook return policy is far too permissive.

Categories Amazon Tags ebooks, Hot Shots
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